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Training Bites
When the budget is short on time, Online Business Learning makes sure you’re not short on impact. Enjoy unlimited, on-demand access to hundreds of business training videos less than five minutes in length that will reinforce learning points on a multitude of workplace topics. Ideal for business meetings or coaching training on attitude, change, innovation, customer service, leadership and more.
| Name | Topic | Length | Rating |
|---|---|---|---|
A Not-So-Welcomed Guest
Taken from The Guest - Classic |
Customer Service, Training Bites | 2 mins | |
Keep Your Private Life, Private
Taken from Let's Get Honest |
Sexual Harassment, Training Bites | 6 mins | |
MGR MOMENTS: Excel in Tricky Situations - Mod 1: Manage Upward
Part of Manager Moments: How to Excel in Tricky Situations |
Management Skills, E-Learning | 7 mins | |
MGR MOMENTS: Excel in Tricky Situations - Mod 3: Employee Gossip
Part of Manager Moments: How to Excel in Tricky Situations |
Management Skills, E-Learning | 7 mins | |
MGR MOMENTS: Excel in Tricky Situations - Mod 4: Time Thieves
Part of Manager Moments: How to Excel in Tricky Situations |
Management Skills, E-Learning | 7 mins | |
MGR MOMENTS: Excel in Tricky Situations - Mod 5: Difficult Peers
Part of Manager Moments: How to Excel in Tricky Situations |
Management Skills, E-Learning | 8 mins | |
MGR MOMENTS: Interview & Termination - Mod 3: Interview to Predict Performance
Part of Manager Moments: Interviewing and Termination Do's and Don'ts |
Interviewing & Hiring, E-Learning | 5 mins | |
Remember My Name
Taken from The Guest - Second Edition |
Customer Service, Training Bites | 2 mins | |
Sally Feels Punished For Speaking Up
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 4 mins | |
Welcome to the Team
|
Customer Service, E-Learning | ||
What's Wrong with a Little Flirting?
Taken from Let's Get Honest |
Sexual Harassment, Training Bites | 4 mins | |
When You See It, Say It
Taken from The Practical Coach 2 |
Coaching, Training Bites | 3 mins | |
Angie Wants Jack to Stop Flirting
Taken from He Said, She Said |
Sexual Harassment, Training Bites, Healthcare | 3 mins | |
MGR MOMENTS: Interview & Termination - Mod 2: Interview Without Bias
Part of Manager Moments: Interviewing and Termination Do's and Don'ts |
Interviewing & Hiring, E-Learning | 6 mins | |
MGR MOMENTS: Interview & Termination - Mod 4: Terminating for Poor Performance
Part of Manager Moments: Interviewing and Termination Do's and Don'ts |
Interviewing & Hiring, E-Learning | 7 mins | |
MGR MOMENTS: Interview & Termination - Mod 5: Termination Do & Dont
Part of Manager Moments: Interviewing and Termination Do's and Don'ts |
Interviewing & Hiring, E-Learning | 6 mins | |
5 Common Jerk Boss Scenarios
|
Leadership Skills, Training Bites | 5 mins | |
A Natural Connection
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Training Bites | 2 mins | |
A Sexual Harassment Policy
Taken from In This Together |
Sexual Harassment, Training Bites | 1 min | |
An Anti-Harassment Policy
Taken from In This Together |
Harassment, Training Bites | 2 mins | |
Coaching on Poor Personal Habits
Taken from The Practical Coach 2 |
Coaching, Training Bites | 5 mins | |
Correcting Poor Performance
Taken from The Practical Coach 2 |
Coaching, Training Bites, Serious | 4 mins | |
Don't Look, Don't Touch
Taken from In This Together |
Sexual Harassment, Training Bites | 3 mins | |
Employee Theft In The Stock Room
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites | 3 mins | |
Manipulating Sales Information
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites | 4 mins | |
MGR MOMENTS: Excel in Tricky Situations - Mod 2: Delegate
Part of Manager Moments: How to Excel in Tricky Situations |
Management Skills, Training Bites | 6 mins | |
MGR MOMENTS: Interview & Termination - Mod 1: Interview For Attitude
Part of Manager Moments: Interviewing and Termination Do's and Don'ts |
Interviewing & Hiring, E-Learning | 6 mins | |
Practice Your Responses To Difficult Customers' Questions
Taken from What Do You Say? |
Customer Service, Training Bites | 4 mins | |
Sharing Personal And Private Information Without Permission
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites | 3 mins | |
The Bad Mood
Taken from In This Together |
Respectful Workplace, Training Bites | 2 mins | |
The Coffee House From Hell
|
Customer Service, Training Bites | 2 mins | |
The Disappointed Guest
Taken from The Difficult Guest |
Customer Service, Training Bites | 1 min | |
The Team Bully
Taken from The Unified Team |
Team Dynamics, Training Bites | 4 mins | |
The Weak Link on a Team
Taken from The Unified Team |
Team Dynamics, Training Bites | 4 mins | |
Using Insider Information For Gain
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites | 4 mins | |
When Disappointed Guests Get Emotional
Taken from What Do You Say? |
Customer Service, Training Bites | 4 mins | |
When Things Get Too Personal
Taken from What Do You Say? |
Customer Service, Training Bites | 4 mins | |
When Things Go Wrong
Taken from The Guest - Second Edition |
Customer Service, Training Bites | 2 mins | |
When You Can't Say
Taken from What Do You Say? |
Customer Service, Training Bites | 4 mins | |
When Your Guest Feels Like They've Been Wronged
Taken from What Do You Say? |
Customer Service, Training Bites | 4 mins | |
Common Courtesy At Work
Taken from In This Together |
Respectful Workplace, Training Bites | 2 mins | |
Mark Wants Cynthia To Stop Punishing Him
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 5 mins | |
Remembering Customers' Names
Taken from The Guest - Classic |
Customer Service, Training Bites | 1 min | |
Tom Wants The Women To Stop Making Sexist Jokes
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 4 mins | |
Baseball Has 5 Outs
Taken from Not Everyone Gets A Trophy |
Generational Differences, Training Bites | 2 mins | |
Connecting in Conversation
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Training Bites | 4 mins | |
I'm Bob Farrell
|
Training Bites | 2 mins | |
Investing In Others By Listening
Taken from How To Connect In Healthcare In 90 Seconds Or Less |
Communication, Training Bites | 5 mins | |
Light Up Your Smile - Great!
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Customer Service, Training Bites | 2 mins | |
Mediating A Team Member Dispute
Taken from The Unified Team |
Team Dynamics, Training Bites | 5 mins | |
Sending Three Signals to Connect
Taken from How To Connect In Healthcare In 90 Seconds Or Less |
Communication, Training Bites | 3 mins | |
The Distracted Guest
Taken from The Difficult Guest |
Customer Service, Training Bites | 2 mins | |
The Myth of the Jerk Boss
Taken from It's OKAY to be the Boss |
Training Bites | 1 min | |
Attracting Others With Your Attitude
Taken from How To Connect In Healthcare In 90 Seconds Or Less |
Training Bites, Healthcare | 3 mins | |
Attracting with Attitude
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Training Bites | 3 mins | |
Changing a Bad Attitude
Taken from Give 'Em The Pickle |
Customer Service, Training Bites | 2 mins | |
Hiring The Right Gen Y'er
Taken from Not Everyone Gets A Trophy |
Generational Differences, Training Bites | 2 mins | |
Rachel Feels Insulted By Her Coworkers Behavior
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 3 mins | |
Teammates Take Turns
Taken from Give 'Em The Pickle |
Customer Service, Training Bites | 2 mins | |
That's My Style
Taken from Not Everyone Gets A Trophy |
Management Skills, Training Bites | 2 mins | |
The Myth Of Red Tape
Taken from It's OKAY to be the Boss |
Management Skills, Training Bites | 2 mins | |
The Power Of Real Accountability
Taken from It's OKAY to be the Boss |
Generational Differences, Training Bites | 2 mins | |
The Self Confidence Pickle
Taken from Leadership Pickles |
Leadership Skills, Training Bites | 4 mins | |
The Unanswerable Question
Taken from Not Everyone Gets A Trophy |
Generational Differences, Training Bites | 2 mins | |
We All Have Baggage
Taken from The Difficult Guest |
Customer Service, Training Bites | 1 min | |
Gen Y'ers Push Back
Taken from Not Everyone Gets A Trophy |
Generational Differences, Training Bites | 2 mins | |
Spell it Out
Taken from Not Everyone Gets A Trophy |
Management Skills, Training Bites | 2 mins | |
The Myth of Fairness
Taken from It's OKAY to be the Boss |
Generational Differences, Management Skills, Training Bites | 2 mins | |
The Power of YES
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Training Bites | 2 mins | |
Body Language
Taken from How to Connect in Business in 90 Seconds or Less |
Communication, Training Bites | 1 min | |
Keith Wants Eric To Stop Flaunting His Sexuality
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 3 mins | |
Liz Feels Shunned Because Of Her Sexual Orientation
Taken from He Said, She Said |
Sexual Harassment, Training Bites | 3 mins | |
Putting Your Sexuality on Hold at Work
Taken from Let's Get Honest |
Sexual Harassment, Training Bites | 2 mins | |
Live And Let Live
Taken from In This Together |
Respectful Workplace, Training Bites | 2 mins | |
Live Up To Your Word
Taken from In This Together |
Respectful Workplace, Team Dynamics, Training Bites | 2 mins | |
Setting Smart Goals
Taken from The Unified Team |
Management Skills, Training Bites | 3 mins | |
The Disruptive Guest
Taken from The Difficult Guest |
Customer Service, Training Bites | 2 mins | |
The Forgotten Internal Customer
Taken from The Guest - Second Edition |
Customer Service, Training Bites | 2 mins | |
The Power Of Celebrating
Taken from The Unified Team |
Team Dynamics, Training Bites | 3 mins | |
The Problem Of Gossip
Taken from In This Together |
Respectful Workplace, Training Bites | 2 mins | |
Using An Employee Discount For Friends
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites, Retail | 3 mins | |
When Things Don't Go Right
Taken from The Guest - Classic |
Customer Service, Training Bites | 1 min | |
When Your Guest Doesn't Trust You
Taken from What Do You Say? |
Customer Service, Training Bites | 3 mins | |
When Your Guest is Disappointed
Taken from What Do You Say? |
Customer Service, Training Bites | 2 mins | |
Words That Offend
Taken from In This Together |
Respectful Workplace, Training Bites | 2 mins | |
Workplace Harassment Statement
Taken from In This Together |
Harassment, Training Bites | 1 min | |
Taking Internal Customers For Granted
Taken from The Guest - Classic |
Customer Service, Training Bites | 2 mins | |
The Integrity Pickle
Taken from Leadership Pickles |
Leadership Skills, Training Bites | 2 mins | |
Punishing Good Customers
Taken from Give 'Em The Pickle |
Customer Service, Training Bites | 1 min | |
I Am Who I Am, Take it or Leave it.
Taken from Let's Get Honest |
Respectful Workplace, Training Bites | 2 mins | |
Get Control of Your Time
Taken from Leadership Pickles |
Management Skills, Training Bites | 2 mins | |
Taking A Safety Shortcut
Taken from Moment Of Truth |
Ethics in the workplace, Training Bites | 3 mins | |
Make it Right
Taken from Give 'Em The Pickle |
Customer Service, Training Bites | 3 mins | |
The Confidence Pickle
Taken from Leadership Pickles |
Leadership Skills, Training Bites | 2 mins | |
The Enthusiasm Pickle
Taken from Leadership Pickles |
Leadership Skills, Training Bites | 3 mins | |
We're in Show Business
Taken from Give 'Em The Pickle |
Customer Service, Training Bites | 2 mins | |
The Power Of Attitude
Taken from Give 'Em The Pickle |
Attitude, Customer Service, Training Bites | 2 mins |
