OBL Library Search

Name	Topic	Length	Rating
What Do You Say?		27 mins
When Things Get Too Personal (Customized) Taken from What Do You Say?		4 mins
When Your Guest is Disappointed Taken from What Do You Say?		2 mins
When Disappointed Guests Get Emotional Taken from What Do You Say?		4 mins
Practice Your Responses To Difficult Customers' Questions (Customized) Taken from What Do You Say?		4 mins
When Your Guest Doesn't Trust You Taken from What Do You Say?		3 mins
When Things Get Too Personal Taken from What Do You Say?		4 mins
When You Can't Say Taken from What Do You Say?		4 mins
When Your Guest Feels Like They've Been Wronged Taken from What Do You Say?		4 mins
Practice Your Responses To Difficult Customers' Questions Taken from What Do You Say?		4 mins
Practice Your Responses To Difficult Customers' Questions Taken from What Do You Say?		4 mins