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Customer service training at its finest; Online Business Learning features the most well-rounded service training library giving organizations the skills to handle difficult customers, manage internal customers, and provide exceptional customer service. Learn how to treat customers as guests, “Give ‘Em the Pickle”, and say the right words at those pivotal moments to keep customers coming back.
Name | Topic | Length | Rating |
---|---|---|---|
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Service Recovery, Motivational Customer Service, Retail | ||
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E-Learning | ||
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Streaming Video | 14 mins | |
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E-Learning | ||
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Streaming Video | 12 mins | |
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E-Learning | ||
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Streaming Video | 10 mins | |
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Motivational Customer Service, E-Learning | 20 mins | |
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16 mins | ||
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Service Recovery, Motivational Customer Service, French, Government, Streaming Video | 14 mins | |
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E-Learning | ||
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Motivational Customer Service, E-Learning | 18 mins | |
![]() Taken from The Guest - Second Edition |
Motivational Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service, Spanish | 21 mins | |
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E-Learning | 19 mins | |
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E-Learning, Government | 21 mins | |
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E-Learning, Hospitality, Retail | 14 mins | |
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E-Learning, Healthcare | 37 mins | |
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16 mins | ||
![]() Taken from The Right Words At The Right Time (Business Version) |
Service Recovery, Training Bites | 2 mins | |
![]() Taken from The Right Words At The Right Time (Business Version) |
Service Recovery, Training Bites | 1 min | |
![]() Taken from The Right Words At The Right Time (Business Version) |
Service Recovery, Training Bites | 1 min | |
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3 mins | ||
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3 mins | ||
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4 mins | ||
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4 mins | ||
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18 mins | ||
![]() Taken from The Difficult Guest |
Service Recovery, Training Bites | 1 min | |
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E-Learning | 14 mins | |
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17 mins | ||
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14 mins | ||
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E-Learning, Healthcare | 15 mins | |
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E-Learning | 18 mins | |
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Service Recovery, E-Learning | 19 mins | |
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For Managers, E-Learning | 11 mins | |
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E-Learning | 19 mins | |
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Motivational Customer Service, Internal Customer Service, E-Learning | 13 mins | |
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Motivational Customer Service, E-Learning | 16 mins | |
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Service Recovery, Difficult Customers, E-Learning | 27 mins | |
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Difficult Customers, Service Recovery, E-Learning | 25 mins | |
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Service Recovery, Motivational Customer Service, E-Learning, Service | 14 mins | |
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Service Recovery, Motivational Customer Service, Business, E-Learning | 13 mins | |
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Service Recovery, Motivational Customer Service, E-Learning, Retail | 13 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 4 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 4 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 4 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 4 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 4 mins | |
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Motivational Customer Service, E-Learning | 11 mins | |
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Motivational Customer Service, French, Streaming Video | 21 mins | |
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Motivational Customer Service, E-Learning | 16 mins | |
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12 mins | ||
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Difficult Customers, E-Learning, Government | 18 mins | |
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Motivational Customer Service, Business, E-Learning | 18 mins | |
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E-Learning, Healthcare | 17 mins | |
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Service Recovery, Motivational Customer Service, E-Learning, Healthcare | 15 mins | |
![]() Taken from The Guest - Second Edition |
Motivational Customer Service, Training Bites | 2 mins | |
![]() Taken from The Guest - Classic |
Motivational Customer Service, Training Bites | 1 min | |
![]() Taken from The Guest - Classic |
Motivational Customer Service, Difficult Customers, Training Bites | 2 mins | |
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Service Recovery, Motivational Customer Service, E-Learning, Government | 18 mins | |
![]() Taken from How To Connect In Healthcare In 90 Seconds Or Less |
Training Bites | 5 mins | |
![]() Taken from How to Connect in Business in 90 Seconds or Less |
Motivational Customer Service, Training Bites | 3 mins | |
![]() Taken from So Help Me - Supervisor Edition |
For Managers, Training Bites | 2 mins | |
![]() Taken from Give 'Em The Pickle |
Motivational Customer Service, Training Bites | 2 mins | |
![]() Taken from The Difficult Guest |
Difficult Customers, Training Bites | 1 min | |
![]() Taken from How to Connect in Business in 90 Seconds or Less |
Motivational Customer Service, Training Bites | 4 mins | |
![]() Taken from The Difficult Guest |
Service Recovery, Internal Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service | 25 mins | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 2 mins | |
![]() Taken from Give 'Em The Pickle |
Motivational Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service, French | 18 mins | |
![]() Taken from How to Connect in Business in 90 Seconds or Less |
Training Bites | 2 mins | |
![]() Taken from How to Connect in Business in 90 Seconds or Less |
Motivational Customer Service, Training Bites | 1 min | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 2 mins | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 3 mins | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 2 mins | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 3 mins | |
![]() Taken from Customer Service Gone Viral |
Motivational Customer Service | 2 mins | |
![]() Taken from So Help Me - Employee Edition |
Motivational Customer Service | 2 mins | |
![]() Taken from So Help Me - Employee Edition |
Motivational Customer Service | 3 mins | |
![]() Taken from So Help Me - Employee Edition |
Motivational Customer Service | 2 mins | |
![]() Taken from So Help Me - Employee Edition |
Motivational Customer Service | 3 mins | |
![]() Taken from So Help Me - Employee Edition |
Motivational Customer Service | 3 mins | |
![]() Taken from So Help Me - Supervisor Edition |
For Managers | 3 mins | |
![]() Taken from So Help Me - Supervisor Edition |
3 mins | ||
![]() Taken from So Help Me - Supervisor Edition |
For Managers | 3 mins | |
![]() Taken from So Help Me - Supervisor Edition |
For Managers | 3 mins | |
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Service Recovery, Retail | 19 mins | |
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Motivational Customer Service, E-Learning | 15 mins | |
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For Managers, E-Learning | 17 mins | |
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19 mins | ||
![]() Taken from Give 'Em The Pickle |
Motivational Customer Service, Training Bites | 1 min | |
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Motivational Customer Service, E-Learning | 15 mins | |
![]() Taken from The Guest - Classic |
Internal Customer Service, Motivational Customer Service, Training Bites | 2 mins | |
![]() Taken from The Difficult Guest |
Service Recovery, Training Bites | 2 mins | |
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Healthcare | 18 mins | |
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Healthcare | 17 mins | |
![]() Taken from The Guest - Second Edition |
Internal Customer Service, Training Bites | 2 mins | |
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Motivational Customer Service, Dutch | 13 mins | |
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Motivational Customer Service, Spanish | 13 mins | |
![]() Taken from The Guest - Classic |
Motivational Customer Service, Training Bites | 1 min | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 3 mins | |
![]() Taken from What Do You Say? |
Difficult Customers, Training Bites | 2 mins | |
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Portuguese | 21 mins | |
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Motivational Customer Service, Internal Customer Service, Spanish | 16 mins | |
![]() Taken from Give 'Em The Pickle |
Service Recovery, Motivational Customer Service, Training Bites | 3 mins | |
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Motivational Customer Service, Spanish | 18 mins | |
![]() Taken from Give 'Em The Pickle |
Motivational Customer Service, Training Bites | 2 mins | |
![]() Taken from Give 'Em The Pickle |
Training Bites | 2 mins |